Terms of Use

1. General Provisions

These Terms of Use govern access to and use of the website of NotaryOne, located at 506 24 Ave SW, Calgary, AB T2S 3B4, Canada.
Contact phone: +14035419168
Contact email: [email protected] Business Number (BN): 336985642

By using this website and related digital notary services and client consultations, you agree to follow these Terms. If you do not agree, you must stop using the website and services.

2. Services

NotaryOne provides digital notary services and client consultations. Services may include remote document review, identity check, and online notary sessions, as allowed by law in Canada.

All services are provided for lawful purposes only. Users must ensure that their use of the services complies with all local, provincial, and federal laws.

3. User Duties

By using the website, you agree to:

  • Provide accurate and complete information

  • Use the website only for lawful purposes

  • Not misuse or disrupt the website or related systems

  • Not attempt to gain unauthorized access to any part of the website

You are responsible for keeping your login details secure, if an account is created.

4. Identity and Documents

Users may be required to provide valid proof of identity and related documents. NotaryOne may refuse service if identity cannot be verified or if documents appear altered, false, or unlawful.

You are solely responsible for the content and legality of the documents you submit.

5. Fees and Payment

Fees for digital notary services and consultations are shown on the website or provided during booking. All fees must be paid before or at the time of service, unless otherwise agreed.

Failure to complete payment may result in refusal or delay of service.

6. Refund Policy

Refund requests must be sent to [email protected].

A refund may be issued if:

  • A session is canceled before the scheduled time

  • The service cannot be provided due to a technical issue on our side

  • Payment was made in error

No refund will be issued if:

  • The user fails to attend a scheduled session

  • Required documents or identity proof are not provided

  • The service has already been completed

Each request is reviewed on a case by case basis.

7. Intellectual Property

All content on this website, including text, logos, graphics, and layout, belongs to NotaryOne or is used with permission. You may not copy, modify, or distribute any content without prior written consent.

8. Limitation of Liability

NotaryOne is not liable for any loss or damage arising from the use or inability to use the website or services. The website and services are provided on an as is basis.

We are not responsible for delays or issues caused by third party systems, internet providers, or user devices.

9. Third Party Tools

The website may use third party tools for video calls, identity check, or document handling. Use of such tools is subject to their own terms and policies.

10. Privacy

Use of the website is also subject to our privacy practices regarding the collection and use of personal data. By using the website, you agree to such data use as required for service delivery.

11. Changes to Terms

NotaryOne may update these Terms at any time. Updated Terms become effective once posted on the website. Continued use of the website means acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of Canada and the Province of Alberta. Any dispute related to the website or services shall be subject to the jurisdiction of the courts located in Canada.